Improve occupancy, attendance and retention in models based on bookable classes and sessions.
Peakative works with academies and studios where the main purchase is a class, session, package or membership, not a formal academic admissions process.
The first experience can be only the beginning of the relationship value.
Available capacity in certain classes, prospects who never complete a first booking, trials without continuity and members whose frequency drops can coexist within the same operation.
- Capacity per classDisponible
- First bookingSin completar
- TrialSin continuidad
- FrequencyEn caída
Diagram of the main leaks. It does not represent client data.
Discovery, first booking, attendance, package or membership and frequency form a single commercial journey.
Mapping, diagnosing, prioritizing, building, activating and optimizing.
The method sequence applies the same way in every operation; what changes is the stage where the work begins.
- Map
- Diagnose
- Prioritise
- Build
- Activate
- Optimise
Acquisition helps fill specific capacity; the booking experience and attendance reduce losses before the class; retention and automation help build continuity.
Occupancy per class, bookings, attendance, trial conversion, frequency, memberships and reactivation make it possible to assess the journey.
The boundary with Peakative Education depends on the commercial model.
If the main decision is enrolling in a structured program, it belongs to Education.
If the relationship works mainly through bookable sessions, classes or memberships, it belongs to Bookings.
Studios and academies with a stable calendar, sufficient volume and measurable capacity.
If the calendar is not stable yet or capacity is not measurable, the priority is probably before the system.
Turn more first bookings into recurring relationships.
If it is not clear which part of the journey limits growth, the diagnosis establishes the priority before selecting the intervention.