Improve the journey between interest, consultation, treatment and continuity.
Peakative helps aesthetic clinics structure acquisition, follow-up and conversion in an environment where trust, traceability and compliance carry special weight.
Unlike a simple booking, part of the conversion can depend on a clinical conversation or prior consultation.
The system can lose opportunities when inquiries and consultations are not connected, follow-up is manual, consultation attendance is low or there is not enough traceability through to treatment.
- Inquiry and consultationSin conectar
- Follow-upManual
- Consultation attendanceBaja
- TraceabilityInsuficiente
Diagram of the main leaks. It does not represent client data.
Discovery, inquiry, consultation, decision, treatment and follow-up form a single commercial journey.
First we understand the journey and its constraints.
Then we determine which part can be improved responsibly.
- Map
- Diagnose
- Prioritise
- Build
- Activate
- Optimise
Inquiry conversion, attendance and no-shows, automation and measurement, retention and reputation are usually the areas most related to this journey.
Response time, scheduled consultations, attendance, consultation-to-treatment conversion, return and attribution by source make it possible to understand the funnel without confusing marketing with clinical outcome.
Communication must respect the applicable regulatory and advertising obligations. Peakative does not use clinical promises as a conversion mechanism, nor does it replace medical or legal advice.
Clinics with established processes, internal owners, available capacity and willingness to work with appropriate measurement and controls.
If there are no defined processes or an internal owner yet, the priority is probably before the system.
Build a clear, measurable commercial journey around a sensitive decision.
The diagnosis determines the priority stage before selecting the intervention.