Privacy policy of Peakative.

The controller of the data collected through this site is Peakative, and the channel for anything related to it is the email address [email protected].

Writing to that address with the word «privacy» in the subject line reaches whoever handles data protection queries. The controller's full identifying details are provided through the same channel to anyone who asks for them.

This site collects two kinds of data, and only those.

What you send through the contact form: name, email address, company, country and, if you want, role, website and the message you write. These are what we need to reply to you.

What is recorded when you decide about cookies: the date, which categories you accepted and, only if you accepted more than the necessary ones, the country you came from, the language you were reading in, the entry page and a hashed fingerprint that lets us count distinct visits without identifying anyone. If you reject the optional ones, we store only that you made that decision and when.

Form data is processed to answer your enquiry and, where appropriate, to prepare a service proposal. The legal basis is your consent and pre-contractual steps taken at your request.

The record of your cookie decision is kept as proof of consent, which is a legal obligation of the controller.

If you also tick the communications box, we process your email to send you analysis and resources. That box is separate, never pre-ticked, and you can withdraw it at any time without affecting anything else.

To work, the site relies on providers that process data on behalf of Peakative: site hosting, the email delivery service and the scheduling tool that opens the calendar for booking a session.

There is a data processing agreement with each one. Where a provider is outside the European Economic Area, the transfer relies on the standard contractual clauses approved by the European Commission.

Data is never sold or shared with third parties for their own purposes.

Form messages are kept for as long as the relationship lasts and, afterwards, for the period during which legal liabilities could arise.

The record of the cookie decision is kept for 24 months, a period configurable from the site administration.

If you gave permission to receive communications, your email is kept until you withdraw it.

You can request access to your data, its correction or erasure, as well as restriction of or objection to processing and portability, by writing to [email protected].

If you gave your consent, you can withdraw it at any time without affecting the lawfulness of processing carried out before that.

If you believe your data has not been handled properly, you can complain to the supervisory authority in your country; the list of European authorities is published by the European Data Protection Board.

The site is always served encrypted and applies a content security policy that prevents unauthorised third-party scripts from loading.

Access to the administration is restricted, protected against repeated login attempts, and backups run on a regular schedule.

Keys for external services are not stored in the database but in the server environment.