Turn schedule, attendance and frequency into a more predictable growth system.
Peakative helps salons and barbershops with sufficient volume improve the journey from discovery to the next appointment.
Capacity is distributed across professionals, time slots and services.
That is why a schedule can hide very different realities: some slots full, others with availability and clients with different return frequencies.
- ReplyLenta
- AvailabilityDifícil de ver
- AttendanceNo se presenta
- Next actionNo existe
Diagram of the sector leaks. It does not represent client data.
Leaks usually appear in the response, availability, attendance or the absence of a next action after the service.
Mapping, diagnosing, prioritizing, building, activating and optimizing.
The method sequence applies the same way in every operation; what changes is the stage where the work begins.
- Map
- Diagnose
- Prioritise
- Build
- Activate
- Optimise
Inquiry conversion and the booking experience help carry intent into the schedule. Attendance and no-shows protects capacity already booked. Retention and reactivation works on later frequency.
Inquiry-to-booking conversion, occupancy, show rate, rebooking, frequency, days between visits and revenue per client make it possible to assess where the greatest opportunity is.
Increasing demand indiscriminately can be of little use when capacity is not evenly distributed. Acquisition and retention need to consider professional, time slot and service.
Established salons and barbershops, with sufficient volume, reasonably stable reputation and capacity or retention worth improving.
If volume is still low or reputation is not stabilized, the priority is probably before the system.
Understand what is limiting the performance of your schedule.
If it is not clear which part of the journey limits growth, the diagnosis establishes the priority before selecting the intervention.