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Turn your schedule into a commercial unit you can measure and optimize.

Peakative works with companies whose service is delivered through appointments and where every available slot represents economic capacity.

How the model works

The schedule connects marketing with operations.

That is why visibility, conversion and capacity cannot be analyzed separately. Losses appear when an inquiry does not book, availability is hard to check, coordination is manual, an appointment is a no-show or there is no next booking.

  1. InquiryNo reserva
  2. AvailabilityDifícil de consultar
  3. CoordinationManual
  4. Next bookingNo existe

Diagram of the sector leaks. It does not represent client data.

Journey and leaks
  1. Demand
  2. Booking
  3. Capacity filled
  4. Revenue
  5. Next opportunity

Demand, booking, occupied capacity, revenue and next opportunity form a single commercial journey.

Method

Mapping, diagnosing, prioritizing, building, activating and optimizing.

The method sequence applies the same way in every operation; what changes is the stage where the work begins.

  1. Map
  2. Diagnose
  3. Prioritise
  4. Build
  5. Activate
  6. Optimise
Most relevant solutions

Acquisition, conversion, booking experience, attendance, retention and automation can be combined depending on where the main constraint sits.

Client and receptionist booking the next appointment at the counter after the visit
  • Acquisition
  • Conversion
  • Aesthetic clinics
  • Attendance
  • Retention
  • Automation
What we measure

Bookings, occupancy, attendance, revenue per slot, frequency and available capacity help assess the real performance of the schedule.

  • Bookings
  • Occupancy
  • Attendance
  • Revenue per time slot
  • Frequency
  • Available capacity
Sector particularity

Capacity is perishable. An hour that goes by empty usually cannot be sold tomorrow. That makes availability and attendance central commercial variables.

Who is it a fit for?
It is a fit

Established companies with sufficient volume, a measurable schedule and capacity that justifies a structured intervention.

Not a fit yet

If the schedule is not measurable yet or volume is low, the priority is probably before the system.

Diagnosis

Identify what is preventing you from using your capacity better.

If it is not clear which part of the journey limits growth, the diagnosis establishes the priority before selecting the intervention.